Support User Commitment
In DG Blogger, every user matters. Our support team helps users struggling with technical matters, content supervision, account issues, and general questions.
Support Email and Community Forum
Email: info@digiworq.com. (24/7 support, replies sent within 24-48 hours).
Chat: Accessible Monday to Friday from 9 AM – 6 PM IST.
Community Forum: Provide other bloggers with assistance and receive help as well.
Assistance Limit
Technical Problems: Errors within the site, broken links, can’t log in, formatting issues.
Content Help: Help with publishing, editing, or deleting posts.
Feedback: Making suggestions to improve the platform.
Exclusions in Assistance
Custom Blog design (search for freelance developers).
Promotions of other brands and businesses.
Legal issues or claims of copyright/content takedown (Check Terms and Conditions).
Issue Escalation Process
If the matter escalates, you can address our Senior Support Team via email explaining the issue. Make sure to use “Escalation Request” in the subject and send it to info@digiworq.com.
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